Undisclosed Commissions
What it is
Where lenders, brokers or intermediaries received hidden payments in connection with a financial product you bought — from car finance to mortgages, insurance and consumer credit — without your informed consent.
How we assess it
We obtain the underlying credit and commission disclosures, model the true cost of borrowing against what was disclosed at the point of sale, and benchmark commission levels against FCA guidance and recent appellate authority.
